FAQ
Everything you need to know before you order. Can't find your answer? Email hello@homesquadthreads.com — we're a real independent brand and we answer our own emails, usually within a few hours.
Ordering & Shipping
How long does shipping take?
Every piece is made to order just for you, then shipped via our partner's express Special Line service — US shipping averages 3–5 days, fully tracked (international takes 10–20 business days). Ordering for a match? Most US orders arrive within the week.
Will it arrive in time for the World Cup games?
Very likely, yes — with average 3–5 day US shipping, most orders placed early in the week arrive before the weekend's matches. Watch for the tracking email so you know exactly when yours lands.
Why "made to order"?
Instead of mass-producing stock that ends up in landfills, each HomeSquad piece is printed and pressed when you order it. Less waste, always fresh stock, every size always available.
Do you ship internationally?
Yes — worldwide. International delivery takes 10–20 business days. International orders may be subject to customs duties or import taxes depending on your country, which are the customer's responsibility.
Can I change or cancel my order?
Because each piece goes into production quickly after you order, we can't guarantee changes or cancellations once production has begun. Email us immediately at hello@homesquadthreads.com and we'll do our best to catch it.
Sizing & Fit
How do your sizes fit?
It depends on the cut — every product page has a Size Guide with garment measurements and a fit note. As a rule of thumb: our boxy hoodies and enzyme-washed tees run relaxed/oversized (size down for a classic fit), our pure cotton tees are true to size.
What if I'm between sizes?
Check the fit note in the product's Size Guide. Still unsure? Email us your usual size in your favorite brand and we'll tell you exactly which size to get.
Quality & Materials
What are your products made of?
We use premium heavyweight blanks — like 250 g/m² enzyme-washed cotton tees and thick fleece-backed boxy hoodies — with modern streetwear cuts. Full fabric specs are on every product page under Fabric & Quality. Read more on our Our Quality page.
Will the print crack or fade?
We match the print method to each piece — direct-to-garment (DTG) ink that soaks deep into our heavyweight cotton, or premium DTF transfers where the fabric and design call for it. Whichever serves the design best: vibrant, flexible prints that won't crack or peel. Washed cold and inside out, they stay sharp season after season.
Are these official team products?
No. HomeSquad is an independent brand — we're not affiliated with or endorsed by any federation, team, or player. Our pieces are original, vintage-inspired designs made for fans, not replicas of official kits.
Returns & Replacements
What if my order arrives damaged or wrong?
We replace it free. Every item is inspected before shipping, but if yours arrives damaged, misprinted, or incorrect, email a photo to hello@homesquadthreads.com within 14 days of delivery and we'll send a replacement — no return shipping, no hoops.
Do you accept returns or exchanges?
Because every piece is made to order just for you, we can't accept returns for change of mind — this is standard for made-to-order apparel and it's how we keep prices fair. That's why we put garment measurements on every product page. EU customers have a 14-day cooling-off right per EU law. Full details in our Refund Policy.
About HomeSquad
Who's behind HomeSquad?
An independent soccer apparel brand based in Santa Monica, California — read the story on our About page. When you email us, you're talking to the founder.
Is this site legit?
Fair question — we're a real registered business at 1625 Lincoln Blvd, Santa Monica, CA 90404, with secure Shopify checkout (we never see your card details), tracked shipping on every order, and a free replacement guarantee. Email us anytime: hello@homesquadthreads.com.